Medbase

Medbase focuses on improving the safety and effectiveness of drug therapy for patients. The clinical drug safety information provided by the company helps healthcare professionals make informed decisions that advance effective and safe drug therapy.

Medbase produces evidence-based, accurate and clinically relevant drug information that can be easily integrated into various healthcare IT systems. In practice, the Medbase databases contain everything needed to implement safe and efficient drug therapy.

The target group covers all healthcare professionals involved in drug treatment. Medbase provides drug information in a user-friendly and practical manner and offer solutions to potential drug safety problems.

Localised multilingualism is crucial

Medbase operates in multilingual markets, and a localised language version plays a key role in supporting clinical decision-making in different language areas. Reliable drug information is at the core of the company’s operations, and the quality of translations determines how well information is communicated to different language areas. Päivi Turta, Director, Quality and Regulatory Compliance, at Medbase, emphasises the critical role of translations.

“A product is only as good as its translation. That’s why we select our partners carefully. Lingsoft has helped us find translators who have the required experience and competence.”

Lingsoft translators have a strong knowledge of medicine and terminology, which is necessary because Medbase’s content is produced by specialists. Artificial intelligence supports the translation work, but human expertise is irreplaceable.

“A direct translation may not always be correct, and it’s important to understand the context. Medical language requires in-depth knowledge of the speciality, and this is an area where Lingsoft translators shine.”

Close and continuous cooperation

Medbase has an ongoing publication process, which means that translation work is also continuous and regular. This means very close cooperation with Lingsoft. Medbase has a designated coordinator on the Lingsoft side, with contact taking place through the My Lingsoft customer portal, email and phone calls.

“Lingsoft translators are thorough and ask us for additional information, which contributes to maintaining a high-quality level. We have a quick and direct connection to their team,” says Päivi Turta.

High-quality translation supports international growth

Medbase is experiencing strong growth and expanding its operations to new customer groups and new geographical areas. This will further increase translation needs. Lingsoft’s ability to manage complex and medically critical terminology has been a key factor in the success of this collaboration.

“With Lingsoft, we can be confident that our translations are accurate and high quality. Smooth cooperation, expert translators and a designated contact person make Lingsoft a valuable partner for us,” summarises Päivi Turta.

Facts and figures

  • Medbase is an evidence-based source of the latest accurate and clinically relevant drug information
  • Established in 2007
  • Headquarters in Turku, Finland
  • Services provided by Medbase are used in more than 20 countries
  • More than 100 million annual requests concerning data content

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