A transcription service for every need
We provide high-quality transcription services efficiently and to the level of detail you require. We can transform spoken recordings or video materials, such as research interviews, podcasts, webinars, dictations, telephone calls, speeches, meetings, or interrogation or court recordings, into written text.
Lingsoft’s transcription services are based on our proprietary language technology solutions, such as our speech recognition software and quality checkers, allowing us to provide high-quality and cost-effective services at fast rates. For processing materials in multiple languages, we also offer an interpretation transcription service from one language to another.
Transcriptions – needs and accessibility
The amount of audiovisual material in public administration, research institutes and the media is growing rapidly. However, analysing, processing and archiving this material requires transcribing their audio content into text.
Since the introduction of the European Accessibility Act, public service organisations have been required to provide text-based versions of all of their audiovisual publications. For example, a podcast episode needs a text equivalent so that its contents can reach all potential users. Professional transcription is the key to reaching the widest possible audience.
In addition to speech, a transcription can include other illustrative details or timestamps that can be used to link the text to the parts of a recording. These details can include environmental descriptions, such as <music> or <wind blowing in the trees>, or information illustrating a speaker’s mood or intentions, like <grunt>, <sigh> or <laugh>. In other words, speech can be transcribed into metatext to improve its comprehensibility and accessibility.
Four levels of transcription
We offer different levels of transcription for different needs. The level you choose determines the level of detail of the transcription itself. You can choose between a basic transcription, a standard language transcription, an exact transcription, or a conversation analysis transcription.
“We’re all ‘bout offerin’ transcription services right to the level o’ detail that our client needs, which then naturally depends on (coughs) well, the type of – uhh – project at hand, as it were.”
Basic transcription
The content and relevant soundscape in the audio recording are carefully transcribed while taking into account the comprehensibility of the text: any unnecessary filler words are excluded from the transcription, and the fluency of the language can be edited for clarity. Any colloquialisms are retained.
We’re all about offering transcription services to the level of detail that our client needs, which naturally depends on the type of project at hand.
Standard language transcription
The same content as in a basic transcription, but any colloquial expressions are replaced with general expressions.
We offer transcription services to the level of detail that our client needs, which depends on the type of project at hand.
Exact transcription
All filler words, repetitions, moments of hesitation and silent communication, such as pauses, are included in the transcription.
We’re all ‘bout offerin’ transcription services right to the level o’ detail that our client needs, which naturally depends on (coughs) well, the type of – uhh – project at hand, as it were.
Conversation analysis transcription
A form of transcription that includes all client-mandated details, such as intonation, overlapping speech, emphases, and pause lengths.
We’re all ‘bout offerin’ transcription services ↓ right (.) to the level o’ detail that our client <needs>;, which::: .hhh then naturally depends on ((coughs)) well (.) the type of uhh project at hand, as it were.
Planning and ordering a transcription project
- Audio quality
When producing your recording, pay attention to your audio quality. Make sure that you can hear the speakers’ voices. - Recording duration
Remember that you can remove any empty audio or unnecessary sections. - Recording size
The size of your recording will have an impact on its transfer and processing. Please make sure that your file size is as small and light as possible. - Order details
When placing your order, specify at least the following:- what language(s) are present on the recording,
- the level of transcription you need,
- the number of speakers present,
- whether the recording includes any dialects or specialised vocabulary.
Client portal
As a Lingsoft customer, you have access to your own 24/7 order-delivery channel. The My Lingsoft portal allows you to request quotes for our services and place orders. You can also download the completed jobs conveniently onto your own computer. The channel provides quick access to our customer service if you have questions about an order.
We support growth in your organisation
Read about the customer benefits below and take full advantage of the expertise and service offered by the leading language technology company.
Discoverability
Cooperation between language intelligence solutions and language experts enriches and refines language materials and ensures that the content can be found.
Reliability
We are a reliable partner. We comply with security and privacy regulations and ensure that your data and content are safe. We keep our promises, regardless of whether they apply to the quality of our service or the reliability of our technology.
Accessibility
We help you reach your target audience comprehensively across all channels, in all languages, everywhere. Accessible digital content and services also ensure an excellent customer experience.