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Lingsoft has been using AI in its business for 40 years. Lingsoft talks AI is a series of articles in which our own experts give their views on AI and its use and potential in the language sector.

Lingsoft’s AI-powered summaries are making significant waves in this era of information overload. With the help of cutting-edge generative AI technologies, this solution is revolutionising how complex documents are summarised, enabling faster, more efficient workflows across multiple sectors.

To shed light on this groundbreaking service, we spoke with Shrikant Joshi, Technical Architect at Lingsoft, who leads the AI summarisation team. Shrikant shared some insights into how AI is transforming the summarisation process.

A Game Changer for Public Administration

This AI-powered summarisation solution is designed to increase the productivity of language experts, allowing them to efficiently summarise large volumes of text using advanced GenAI technologies such as large language models (LLMs), prompt engineering and Retrieval-Augmented Generation (RAG). This powerful combination allows Lingsoft to summarise documents with impressive accuracy and speed.

“When we started integrating AI into the summarisation process, our goal was to create a solution that could handle vast amounts of data with minimal human intervention. AI-powered summarisation represents a seamless, scalable solution, especially for sectors like Public Administration where long legislative documents need to be distilled into concise, accessible formats.”

Lingsoft’s solution generates summaries in multiple languages – including English, Finnish, and Swedish – and supports various file types such as PDFs, MS Word documents, and Excel spreadsheets. This broad compatibility ensures that users across different industries can benefit.

Versatility for All Sectors

AI-powered summarisation is not a one-size-fits-all solution. While Lingsoft’s solution began life as a large Public Administration project summarising legislative documents for consumption by regular citizens, its capabilities extend far beyond that. It can be customised to meet the specific needs of various sectors, including healthcare, media, and more.

“Our flexibility is one of our biggest strengths. The ability to tailor summaries for specific industries or even different document types makes this solution incredibly versatile. For example, in the healthcare sector, we can generate summaries of patient records that are simple enough for a patient to understand, or create more technical summaries for medical professionals.”

By offering customisation options for specific output structures and even post-editing tools like customised quality agents – automatic real-time proofing tools tailored to the customer’s preferred terminology and style – Lingsoft ensures that the final summary meets the highest standards of accuracy and readability.

The Future of AI Summarisation: Automation and Beyond

Looking to the future, Lingsoft plans to continue enhancing its AI-powered summarisation solution. Continued investment in AI development will make the service even more powerful, and AI’s role in the process is expected to expand further.

“AI is just getting started in this field. We’re exploring ways to automate even more aspects of the workflow, including monitoring legislative changes and summarising audio and video content. The future is all about making these processes smarter and more efficient, while ensuring the highest levels of data security and privacy.”

As Lingsoft continues to refine its AI-powered summarisation solution, the potential applications are limitless – whether in public administration, healthcare, or media, the ability to automate and optimise the summarisation process is poised to create major efficiency gains across industries.

Stay tuned

Lingsoft’s AI-powered summarisation solution is part of the future of document management. By integrating Generative AI and large language models into summarisation, Lingsoft is empowering organisations to handle large amounts of information faster and more securely. As industries across the globe grapple with data overload, this solution represents a promising opportunity to streamline processes and enhance productivity.

Stay tuned for further developments as Lingsoft continues to innovate with AI.

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